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Read the remedy, not just the year count

For “Read the remedy, not just the year count”, for every installed model, save the warranty PDF that was in force when it was sold and answer.

Start here

For “Read the remedy, not just the year count”, for every installed model, save the warranty PDF that was in force when it was sold and answer.

What applies to this exact problem

For every installed model, save the warranty PDF that was in force when it was sold and answer:

  • Who is the legal warrantor and where must a claim be filed?
  • Does registration or transfer to a new owner matter?
  • Which serial number, invoice and commissioning records are required?
  • How is a defect or degraded output tested, and by whom?
  • Can the warrantor repair, replace, provide a refurbished unit or pay a depreciated amount?
  • Who pays diagnosis, scaffolding, removal, packing, freight, customs, labour and reinstallation?
  • Do replacement parts inherit the original end date or receive a new term?
  • Which events are excluded: corrosion zone, unauthorised work, grid event, surge, flood, fire, pests or improper maintenance?

U.S. Department of Energy project guidance usefully tells asset owners to document underperformance and check whether repair/replacement, labour, removal, shipping and reinstallation are included. That is technical contract-reading guidance, not Indian warranty law; your signed Indian contracts and applicable law control.

Check these first

  • Who is the legal warrantor and where must a claim be filed?.
  • Does registration or transfer to a new owner matter?.
  • Which serial number, invoice and commissioning records are required?.

Fix it in this order

  1. Who is the legal warrantor and where must a claim be filed?.
  2. Does registration or transfer to a new owner matter?.
  3. Which serial number, invoice and commissioning records are required?.
  4. How is a defect or degraded output tested, and by whom?.
  5. Can the warrantor repair, replace, provide a refurbished unit or pay a depreciated amount?.
  6. Who pays diagnosis, scaffolding, removal, packing, freight, customs, labour and reinstallation?.
  7. Do replacement parts inherit the original end date or receive a new term?.

Evidence to keep

  • Signed quote and scope — keep it with the evidence for “Read the remedy, not just the year count”.
  • Module/inverter serials and warranty — keep it with the evidence for “Read the remedy, not just the year count”.
  • DISCOM/portal application IDs — keep it with the evidence for “Read the remedy, not just the year count”.
  • Generation data, photos, and installer tickets — keep it with the evidence for “Read the remedy, not just the year count”.

Do not make it harder

  • Paying the final amount before checking agreed milestones For “Read the remedy, not just the year count”, that can hide whether the underlying issue is actually resolved.
  • Assuming low generation is automatically a bad panel For “Read the remedy, not just the year count”, that can hide whether the underlying issue is actually resolved.
  • Treating installer completion as DISCOM/subsidy completion For “Read the remedy, not just the year count”, that can hide whether the underlying issue is actually resolved.

How you know it is fixed

  • The official record and your real-world result agree for “Read the remedy, not just the year count”.
  • You have enough written evidence to prove the issue is finished if it returns later for “Read the remedy, not just the year count”.

If this still isn't resolved

  1. Installer/vendor grievance State the unresolved issue explicitly: “Read the remedy, not just the year count”.
  2. DISCOM/portal grievance route State the unresolved issue explicitly: “Read the remedy, not just the year count”.
  3. Consumer forum or other official remedy where appropriate State the unresolved issue explicitly: “Read the remedy, not just the year count”.

Sources for this path

Use these references to confirm provider-, model-, policy-, or jurisdiction-specific details before an irreversible step.

Need the complete context?

This page solves one branch. The parent guide covers the full decision, edge cases, alternatives, and related checks.

Open the full guide