← Full guide: Education Loan Scam and Fake Sanction Letter: Verification Checklist

Authenticate the sanction before you send money or documents

Authenticate the sanction before you send money or documents. Check the cause, evidence to keep, recovery steps, and escalation.

Start here

A fake sanction letter usually becomes dangerous when it is paired with urgency, unofficial payment requests or impersonation. Verify the lender, application reference and disbursement workflow independently.

What applies to this exact problem

A fake sanction letter usually becomes dangerous when it is paired with urgency, unofficial payment requests or impersonation. Verify the lender, application reference and disbursement workflow independently.

The facts that change the answer

For this case, the answer can change when lender domain, branch and official contact details, application or sanction reference in the lender’s own system, beneficiary account for any legitimate fee and the written schedule of charges. Do not use contact details supplied only by the suspected sender. Verify through the lender’s official website or branch and preserve the scam evidence before blocking accounts.

Verify current status

Lender domain, branch and official contact details.

Control point

Application or sanction reference in the lender’s own system.

Check first

Beneficiary account for any legitimate fee and the written schedule of charges.

Keep these records together

Keep original email headers or portal download, payment receipts, screenshots of suspicious messages, cybercrime or police complaint reference if fraud is suspected in one folder for this case. Name files with dates and retain original PDFs where possible.

RecordUse it to verifyWhy keep it
Original email headers or portal downloadLender domain, branch and official contact detailsSeparates a written fact from a sales statement.
Payment receiptsApplication or sanction reference in the lender’s own systemCreates a dated record another reviewer can verify.
Screenshots of suspicious messagesBeneficiary account for any legitimate fee and the written schedule of chargesLets you challenge the exact field, charge, date or obligation.
Cybercrime or police complaint reference if fraud is suspectedLender domain, branch and official contact detailsProtects the decision if a portal, account screen or verbal explanation changes.

What can derail the plan

Pause before the next irreversible step if fees are requested to a personal UPI ID, the letter guarantees disbursement before KYC or credit checks, the agent discourages you from calling the lender directly.

  • Fees are requested to a personal UPI ID.
  • The letter guarantees disbursement before KYC or credit checks.
  • The agent discourages you from calling the lender directly.

Practical sequence

  1. Pin down the first controlling fact: lender domain, branch and official contact details.
  2. Reconcile it against original email headers or portal download and payment receipts.
  3. Test the decision under one realistic adverse case instead of assuming the best outcome.
  4. Record dates, reference numbers and the institution responsible for the next step.
  5. Escalate only the unresolved point; do not restart the case with a vague complaint.

Your go/no-go rule

Do not use contact details supplied only by the suspected sender. Verify through the lender’s official website or branch and preserve the scam evidence before blocking accounts.

Check these first

  • State the exact expected result and the exact result you have now.
  • Find the official record that owns the result and compare it with your evidence.
  • Change one thing at a time, then verify the final state before moving on.

Fix it in this order

  1. State the exact expected result and the exact result you have now.
  2. Find the official record that owns the result and compare it with your evidence.
  3. Write down the academic deadline and the exact amount/date that must be paid.
  4. Check sanction conditions, co-borrower requirements, margin contribution, disbursement trigger, and moratorium terms.
  5. Ask the lender for the specific missing condition or calculation in writing.
  6. Send university invoices, admission proof, visa/forex documents, or revised payment instructions in one labelled file.
  7. After each disbursement, reconcile the lender ledger with the university/beneficiary receipt and your own contribution.

Build the proof pack

  • Sanction letter
  • Fee demand/invoice and academic deadline
  • Co-borrower and income documents
  • Disbursement/forex/payment references

Avoid making the case harder

  • Waiting until the final university deadline to discover a condition
  • Assuming moratorium means no interest accrues
  • Sending different amounts or beneficiary details in separate messages

How you know it is really fixed

  • The official record and your real-world result agree.
  • You have enough written evidence to prove the issue is finished if it returns later.

If it is still not fixed

  1. Branch/education-loan desk
  2. Lender grievance officer
  3. RBI CMS for eligible unresolved banking complaints

Official sources from the full guide

Need the complete context?

This page solves one branch. The parent guide covers the full decision, edge cases, alternatives, and related checks.

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