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LG washer UE or Ub error: load will not balance or spin
UE/Ub is an unbalanced-load problem. Redistribute the load and level the washer; repeated UE with ordinary loads points beyond simple laundry placement.
Start here
UE/Ub is an unbalanced-load problem. Redistribute the load and level the washer; repeated UE with ordinary loads points beyond simple laundry placement.
Check these first
- Check whether the load is too small, too large or dominated by one heavy item.
- Confirm the washer does not rock on its feet.
- Check that shipping bolts were removed on a newly installed front-loader.
Fix it in this order
- Redistribute/remove problematic items.
- Level the washer.
- Run an appropriate spin cycle.
- If UE repeats on ordinary balanced loads, have suspension/bearing/sensor/mechanical condition checked.
Evidence to keep
- Load type
- Level/stability check
- Whether normal load completes spin
Do not make it harder
- Forcing repeated high-speed spins on a violently unbalanced washer
- Assuming more detergent helps
How you know it is fixed
- A normal load reaches final spin without UE/Ub and the washer remains stable.
If the obvious fix does not work
- If only blankets/pillows trigger UE, use the model-recommended bedding cycle and load method.
- If the empty washer shakes or cannot reach spin, the issue is no longer just load distribution.
If this still isn't resolved
- LG service if normal loads remain unbalanced after leveling
Sources for this path
Use these references to confirm provider-, model-, policy-, or jurisdiction-specific details before an irreversible step.
Need the complete context?
This page solves one branch. The parent guide covers the full decision, edge cases, alternatives, and related checks.