Handle the leak without destroying the evidence

Start here

For “Handle the leak without destroying the evidence”, protect people and electrical equipment from water. If water is near electrical components, use qualified help rather than touching wet equipment.

What applies to this exact problem

Check these first

• 1. Make the interior safe: Protect people and electrical equipment from water. If water is near electrical components, use qualified help rather than touching wet equipment.
• 2. Photograph before repair: Record interior leak location, roof area, mounting points, sealant/flashing condition and recent weather from safe access.
• 3. Notify the installer in writing: State installation date, first leak date and affected area. Ask for inspection and a written cause/remedy report.

Fix it in this order

1. 1. Make the interior safe: Protect people and electrical equipment from water. If water is near electrical components, use qualified help rather than touching wet equipment.
2. 2. Photograph before repair: Record interior leak location, roof area, mounting points, sealant/flashing condition and recent weather from safe access.
3. 3. Notify the installer in writing: State installation date, first leak date and affected area. Ask for inspection and a written cause/remedy report.
4. 4. Get independent assessment if causation is disputed: A roofing professional and solar installer may need to inspect together. Avoid letting one party remove all evidence before the other sees it.
5. 5. Repair the cause, then the damage: Confirm roof waterproofing, mounting integrity and cable penetrations are corrected before only repainting the interior.
6. If water is near electrical components, use qualified help rather than touching wet equipment.
7. Ask for inspection and a written cause/remedy report.

Evidence to keep

• Signed quote and scope — keep it with the evidence for “Handle the leak without destroying the evidence”.
• Module/inverter serials and warranty — keep it with the evidence for “Handle the leak without destroying the evidence”.
• DISCOM/portal application IDs — keep it with the evidence for “Handle the leak without destroying the evidence”.
• Generation data, photos, and installer tickets — keep it with the evidence for “Handle the leak without destroying the evidence”.

Do not make it harder

• Paying the final amount before checking agreed milestones For “Handle the leak without destroying the evidence”, that can hide whether the underlying issue is actually resolved.
• Assuming low generation is automatically a bad panel For “Handle the leak without destroying the evidence”, that can hide whether the underlying issue is actually resolved.
• Treating installer completion as DISCOM/subsidy completion For “Handle the leak without destroying the evidence”, that can hide whether the underlying issue is actually resolved.

How you know it is fixed

• The official record and your real-world result agree for “Handle the leak without destroying the evidence”.
• You have enough written evidence to prove the issue is finished if it returns later for “Handle the leak without destroying the evidence”.

If this still isn't resolved

1. Installer/vendor grievance State the unresolved issue explicitly: “Handle the leak without destroying the evidence”.
2. DISCOM/portal grievance route State the unresolved issue explicitly: “Handle the leak without destroying the evidence”.
3. Consumer forum or other official remedy where appropriate State the unresolved issue explicitly: “Handle the leak without destroying the evidence”.

Parent-guide references

These references support the parent guide and escalation context. Verify provider-, model-, policy-, or jurisdiction-specific details before an irreversible step.

• National Rooftop Solar Knowledge Centre
• National Consumer Helpline
• MNRE solar standards and quality-control documents

Need the complete context?

This page solves one branch. The parent guide covers the full decision, edge cases, alternatives, and related checks.

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