Check the record: The final personal-loan terms are worse than the pre-approved screen
Save the pre-approved screen and compare it with the final sanction and Key Facts Statement. Check sanctioned amount, annual percentage rate, processing and third-party charges, net disbursal, tenure, EMI and prepayment terms line by line.
Take the next step: The final personal-loan terms are worse than the pre-approved screen
Judge the final loan, not the marketing label. If the economics no longer fit, decline before accepting/disbursal where the lender flow permits. Never pay an advance fee or share an OTP merely to “unlock” a pre-approved amount.
Confirm the resolution: The final personal-loan terms are worse than the pre-approved screen
You can explain every material difference between the preliminary offer and final credit terms and have accepted only the documented final terms you actually want.
Escalate with evidence: The final personal-loan terms are worse than the pre-approved screen
Ask the lender to explain any unexplained charge or changed term in writing. Escalate a disclosure/process error through the lender grievance route; a pre-approved invitation by itself is not a guarantee of final sanction.