Check the record: A fee appears at disbursement that was not in your comparison sheet
Match the fee against the KFS, sanction letter, loan agreement and any third-party receipt. Identify who is charging it and why.
Take the next step: A fee appears at disbursement that was not in your comparison sheet
Ask the lender to point to the written disclosure and calculation. If it is a third-party/statutory charge, ask for the underlying receipt or basis. If the fee was not disclosed where the KFS rules require disclosure, raise that discrepancy before accepting the disbursement.
Confirm the resolution: A fee appears at disbursement that was not in your comparison sheet
Every amount deducted or collected has a named purpose, written basis and receipt/document where applicable.
Escalate with evidence: A fee appears at disbursement that was not in your comparison sheet
Do not rely on a verbal “standard bank charge.” Escalate the exact undisclosed or miscalculated item through the lender’s grievance process with the documents attached.