Keep original email headers or portal download, payment receipts, screenshots of suspicious messages, cybercrime or police complaint reference if fraud is suspected together.
| Record | Use it to verify |
|---|---|
| Original email headers or portal download | Lender domain, branch and official contact details |
| Payment receipts | Application or sanction reference in the lender’s own system |
| Screenshots of suspicious messages | Beneficiary account for any legitimate fee and the written schedule of charges |
| Cybercrime or police complaint reference if fraud is suspected | Lender domain, branch and official contact details |