Identify the exact scheme and application
Record application ID, scheme version, portal stage, installation date and DISCOM.
Download every submitted field
Compare electricity-consumer name, Aadhaar or identity where required, bank account, IFSC, capacity and property details.
Check vendor and equipment records
Confirm the vendor registration, module or inverter documents and serial numbers required by the scheme.
Audit inspection and commissioning
Collect DISCOM inspection, net-meter, commissioning and portal-upload evidence.
Submit one precise correction
List field, wrong value, correct value, proof and portal action requested. Avoid duplicate applications.
Escalate by ownership
Vendor for upload or equipment errors, DISCOM for inspection or meter issues, official scheme helpdesk for portal or subsidy processing, consumer channels for misleading promises.
← Full guide: Rooftop Solar Subsidy Rejected: Common Reasons and Corrections
Step-by-step action plan
Step-by-step action plan. Check the cause, evidence to keep, exact recovery steps, and escalation. Based on Rooftop Solar Subsidy Rejected.
Start here
Identify the exact scheme and application. Record application ID, scheme version, portal stage, installation date and DISCOM.
What applies to this exact problem
Check these first
- State the exact expected result and the exact result you have now.
- Find the official record that owns the result and compare it with your evidence.
- Change one thing at a time, then verify the final state before moving on.
Fix it in this order
- State the exact expected result and the exact result you have now.
- Find the official record that owns the result and compare it with your evidence.
- Separate hardware, installer, DISCOM/net-meter, portal, and subsidy status. They are different failure points.
- Record system size, module/inverter details, commissioning date, generation data, application IDs, and promised scope.
- Compare actual installation and generation with the signed quote, warranty, and portal/DISCOM records.
- Ask the responsible party for the exact pending action and owner of that action in writing.
- Do not close the job until safety checks, commissioning, monitoring, and applicable net-meter/subsidy records reconcile.
Build the proof pack
- Signed quote and scope
- Module/inverter serials and warranty
- DISCOM/portal application IDs
- Generation data, photos, and installer tickets
Avoid making the case harder
- Paying the final amount before checking agreed milestones
- Assuming low generation is automatically a bad panel
- Treating installer completion as DISCOM/subsidy completion
How you know it is really fixed
- The official record and your real-world result agree.
- You have enough written evidence to prove the issue is finished if it returns later.
If it is still not fixed
- Installer/vendor grievance
- DISCOM/portal grievance route
- Consumer forum or other official remedy where appropriate
Official sources from the full guide
Need the complete context?
This page solves one branch. The parent guide covers the full decision, edge cases, alternatives, and related checks.