← Full guide: PM Surya Ghar Subsidy: Eligibility, Application, and Payment Checklist

Audit the vendor quote before the subsidy enters your calculation

Audit the vendor quote before the subsidy enters your calculation. Check the cause, evidence to keep, recovery steps, and escalation.

Start here

Ask for exact module and inverter models, structure specification, protections, cable, monitoring, warranty responsibility and exclusions. Two systems with the same kW rating can differ substantially in equipment and installation quality.

What applies to this exact problem

Ask for exact module and inverter models, structure specification, protections, cable, monitoring, warranty responsibility and exclusions. Two systems with the same kW rating can differ substantially in equipment and installation quality.

Use milestone payments

Consider linking payments to survey/design, material delivery, installation, inspection or commissioning and final handover. The exact structure depends on the vendor contract, but full advance removes leverage if work is delayed.

Check generation assumptions

A vendor may quote annual units using ideal conditions. Ask what shade, orientation, system losses and downtime are assumed. Compare the estimate with your daytime consumption and current export rules.

Keep subsidy separate from vendor payment

Do not allow a vendor to treat the expected government benefit as guaranteed cash owed by a fixed date unless the official process supports that. You are buying the system; subsidy is a separate government workflow.

Handover checklist

Collect invoices, serial numbers, warranties, commissioning/test records, monitoring login, shutdown procedure and portal/DISCOM documents. If subsidy is delayed later, this evidence helps prove that installation stages were completed.

The best project is one that makes financial sense from electricity savings and system quality, with the subsidy improving the outcome rather than rescuing a poor quote.

Check these first

  • State the exact expected result and the exact result you have now.
  • Find the official record that owns the result and compare it with your evidence.
  • Change one thing at a time, then verify the final state before moving on.

Fix it in this order

  1. State the exact expected result and the exact result you have now.
  2. Find the official record that owns the result and compare it with your evidence.
  3. Separate hardware, installer, DISCOM/net-meter, portal, and subsidy status. They are different failure points.
  4. Record system size, module/inverter details, commissioning date, generation data, application IDs, and promised scope.
  5. Compare actual installation and generation with the signed quote, warranty, and portal/DISCOM records.
  6. Ask the responsible party for the exact pending action and owner of that action in writing.
  7. Do not close the job until safety checks, commissioning, monitoring, and applicable net-meter/subsidy records reconcile.

Build the proof pack

  • Signed quote and scope
  • Module/inverter serials and warranty
  • DISCOM/portal application IDs
  • Generation data, photos, and installer tickets

Avoid making the case harder

  • Paying the final amount before checking agreed milestones
  • Assuming low generation is automatically a bad panel
  • Treating installer completion as DISCOM/subsidy completion

How you know it is really fixed

  • The official record and your real-world result agree.
  • You have enough written evidence to prove the issue is finished if it returns later.

If it is still not fixed

  1. Installer/vendor grievance
  2. DISCOM/portal grievance route
  3. Consumer forum or other official remedy where appropriate

Official sources from the full guide

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This page solves one branch. The parent guide covers the full decision, edge cases, alternatives, and related checks.

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